We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The store's service was very communicative, they upgraded my shipping service for faster delivery time. The monitor as described: PROs: The picture is vivid and bright enough for my liking, you can adjust the colour, brightness, contrast through OSB on the monitor. There was no dead pixel (Will update if there is any in the future). CONs: the audio is audible. however, there is no bass, very crispy, and broken at around 60% of volume. I expected this and it's not a problem for me cause I always use low volume. Overall: very satisfied with the monitor and the store. Highly recommend this seller, the monitor is more expensive than others but it's the best (144hz confirmed)
The order went more than a month through Vladivostok. Delivery to the door by courier DPD. at first glance the quality is decent, no lights, the assembly is quality. All that is indicated in the ad in the kit. Connects without problems in all the specified ways. Let's see how it will show itself further. While the flight is normal.
colors are somewhat inacurate.... still figuring out how to adjust that.
Arrived faster than imagined. Fantastic product.
The display and package are surprisingly good. I ordered 17' touch, it works cool with my Yoga PC, they both have touch working at the same time, and the whole thing is so good to work in the nearest cafe. I am not an expert on brightness/vividness/HDR etc but the quality looks fine for me. The rendering of fonts can be tricky on some machines - my HP work PC tends to distort words, but personal Lenovo is fine. I don't have USB so unfortunately need to plug both HDMI and power, but it's ok. It is only 1 week now, so let's see how long it will last. Good job so far guys! The only thing I miss is some kind of standing mount to put the monitor high above the laptop, like ROG tripod stand (you can google it). It is not always comfortable to work on this side-by-side with a laptop. Maybe could you recommend smth? I couldn't find anything on the market that would look nice and be stable.
Good service, shipping via dhl is very quick just coming with extra charge which makes it more expensive. The device can connect directly with hdmi which makes it very convenient