Free Worldwide Shipping

4K HD Webcam 5X Digital Zoom

22 reviews
100% of buyers enjoyed this product! 104 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of catchandhike (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://catchandhike.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.

Real customer reviews

22 reviews
100% of buyers enjoyed this product!
5 stars
(19)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
J***R
verifed buyer
15 Jan 2021

Thank you

E***e
verifed buyer
7 Jan 2021

Produto Top,Super Satisfeito, Atendeu Todas as Minhas Expectativas!

Customer
verifed buyer
29 Dec 2020

Overall build quality seems to be excellent. In terms of picture quality this camera smokes my previous webcam. Better white balance, better contrast (though slightly harsh), better resolution and better noise handeling. Default brightness is slightly dark to my taste in dim light situation. The zoom function also work very well although it's implantation could have been better as one must go through the complete cycle to reach the starting point, which is annoying. In addition the camera does not remember the last zoom setting after disconnection. The mic quality however seems to be the major drawback. In my testing, the older webcam mic was clearly superior. Therefore, I can recommend this camera for its picture quality, but advise pairing it with an external dedicated mic for best results.

J***i
verifed buyer
24 Dec 2020

The camera suit opisowi OK

K***m
verifed buyer
11 Dec 2020

buy one, you will not regret it.

M***i
verifed buyer
1 Dec 2020

It's a very good camera.

B***s
verifed buyer
27 Nov 2020

It arrived very well protected and fast didn't take more than 20 days for communication and guidance before purchase it was very good and professional I highly recommend the store also gift me a pair of super good hearing aids

E***k
verifed buyer
22 Nov 2020

AAAAA

I***w
verifed buyer
4 Nov 2020

Image quality excellent. Microphone is passable but recommend a high quality speakerphone if you are using this in a conference room. Zoom works but does not save the setting when computer rebooted.

Customer
verifed buyer
2 Nov 2020

Good delivery, true 4K webcam, decent quality (excellent for the price), works in fairly low light also.

A***n
verifed buyer
26 Sep 2020

Beautiful camera! Very high quality image. Thx. I probably buy up to 2 additional camera :)

A***o
verifed buyer
23 Sep 2020

Received in 12 days. The camera from the box works normally. Cyclic zoom. For Web conferences I recommend! The resolution in virtualdub2 is set from 640x480 to 3840x2160, 30 fps, mjpg. Checked with Zoom, OK. The service of the store is unhappy-it was not possible to get the information about another potentially very interesting камере-s500.

Customer
verifed buyer
12 Sep 2020

Very nice images

A***a
verifed buyer
10 Sep 2020

good at this price

P***e
verifed buyer
5 Sep 2020

The Web cam works whit laptops , windows 10, but dont work whit android tv, neither have ligth and if you want use at nigth, you will have turn on the ligths

I***a
verifed buyer
3 Sep 2020

Zgodne z ofertą najwyższa jakość,doskonała wizytówka przemysłu ChRL>

D***a
verifed buyer
29 Aug 2020

Goods arrived as described and fast

G***Z
verifed buyer
28 Aug 2020

full ok

M***s
verifed buyer
28 Aug 2020

Comprei duas . Ótimo produto.

K***n
verifed buyer
25 Aug 2020

This product is so good for me to expect as ever. I want to recommand this product.

M***n
verifed buyer
19 Aug 2020

The quality of the camera picture is very nice and works without any noticeably issue, except that the zoom is always reset when restarting the PC. That's annoying.

O***l
verifed buyer
13 Aug 2020

thanks very much

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