We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Produto Top,Super Satisfeito, Atendeu Todas as Minhas Expectativas!
Overall build quality seems to be excellent. In terms of picture quality this camera smokes my previous webcam. Better white balance, better contrast (though slightly harsh), better resolution and better noise handeling. Default brightness is slightly dark to my taste in dim light situation. The zoom function also work very well although it's implantation could have been better as one must go through the complete cycle to reach the starting point, which is annoying. In addition the camera does not remember the last zoom setting after disconnection. The mic quality however seems to be the major drawback. In my testing, the older webcam mic was clearly superior. Therefore, I can recommend this camera for its picture quality, but advise pairing it with an external dedicated mic for best results.
The camera suit opisowi OK
buy one, you will not regret it.
It's a very good camera.
Image quality excellent. Microphone is passable but recommend a high quality speakerphone if you are using this in a conference room. Zoom works but does not save the setting when computer rebooted.
Good delivery, true 4K webcam, decent quality (excellent for the price), works in fairly low light also.
Beautiful camera! Very high quality image. Thx. I probably buy up to 2 additional camera :)
Received in 12 days. The camera from the box works normally. Cyclic zoom. For Web conferences I recommend! The resolution in virtualdub2 is set from 640x480 to 3840x2160, 30 fps, mjpg. Checked with Zoom, OK. The service of the store is unhappy-it was not possible to get the information about another potentially very interesting камере-s500.
Very nice images
good at this price
The Web cam works whit laptops , windows 10, but dont work whit android tv, neither have ligth and if you want use at nigth, you will have turn on the ligths
Zgodne z ofertą najwyższa jakość,doskonała wizytówka przemysłu ChRL>
Goods arrived as described and fast
Comprei duas . Ótimo produto.
This product is so good for me to expect as ever. I want to recommand this product.
The quality of the camera picture is very nice and works without any noticeably issue, except that the zoom is always reset when restarting the PC. That's annoying.
thanks very much