SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of catchandhike (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://catchandhike.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
From the moment of order to the day! Fast delivery directly to us in novosib through our new customs to Obi! Finally, straight without Moscow-transshipment. The gadget works perfectly in all modes!! Very satisfied with the design, workmanship and sound. Connected by optics to TV Filipps 6 series, Yamaha receiver rx-v675, acoustics monitor audio Silver 2. The sound is awesome both with iPhone and wireless ears. Connector with a bang and immediately. My ear is enough. Now the neighbor will stop at night. The signal goes through two rooms into the kitchen. Manufacturer respect. We certainly do. It's worth your money.
Phones are connected and broadcast without problems. But from the PC and laptop to Win7 through the music could not be transmitted. In the case of a laptop just does not see the device either a regular module or an external "Whistle". The PC through the same whistle Warlock detects, but requires the driver to be installed for it, which Nati never managed...
Все отлично
fast delivery.... thnx
phenomenal sound and easy operation. The only thing I'm missing now is the remote control for sound when the source is connected via optical input.
Pairing with Fiio bta10, plugged into headphones audio equipment 7. The sound is good, it beats through the wall, through the second no longer. Sound for 4.5 tt wired option. Bass does not cut. Happy!
Сейчас пишу отзыв и слушаю музыку через эту блютуз приставку. Хочу сразу сказать продавцу спасибо, за что цену указал ниже, как я просил и не пришлось растамаживать.Посылку ждал месяц, упаковано хорошо. Для квартиры сигнала хватает,но в подъезде уже сигнал пропадает. Можно ходить по дому и слушать музыку непрерывно,у телефона сигнал и громкость слабее и нет кодека aptx.Соединение отличное,быстрое,удобно и просто ,есть инструкция и картинки.Звук достойный,громкости хватает. Пробовал в режиме Bypass выход из пк через оптику на дорогие проводные наушники.Звук просто бомба,можно использовать как усилитель для наушников.Bluetooth даже с aptx проигрывает проводному соединению,но зато можно слушать музыку в неплохом качестве и заниматься спортом ,зарядкой медитацией,уборкой или слушать аудио книги по все квартире в любое время суток.При этом никому не мешая. А можно две стерео системы в разных комнатах подключить одновременно например такие как Edifier R2750DB .Короче я доволен!Можно брать!
Come quickly! Everything corresponds to the description! The sound quality is excellent, the connection by Bluetooth is stable, very pleased! Thank you store!
Built quality - superb! Sound quality - noticeably better. Is it worth buying - Yes, without a dought! The thing has aux and digital in and out, really amazing!
Fast delivery to Ufa. Chic support. The store is willingly engaged in dialogue. Seller and recommend
Excellent product.Fast shipping.Very good store.Recommend.
good!!!
High quality for music
Shipping fast. The device is good. The optical cable, which was not included in the SPDIF socket, is constantly falling out.
Good store. Recommend.
good^_^
Goods received Is working Shipping long Jamb delivery in 10 days did not fit. 30 days passed Seller recommend
Very fast delivery!
The device arrived very quickly. Everything works very well. The sound is really very good!
Great instrument. Intuitively easy to connect. Communication is stable: connected headphones work on another floor, through a concrete overlap! The optics connection works no higher than 24 bit 96 kHz (although promised 384 kHz).
Excellent sound at Tsap, I recommend you do not regret
Very good! Fast shipping, product arrived as agreed, and you can see that the company that developed was concerned to deliver a quality product for customer! Actually exceeded my expectations.
Okey
Works well
Excellent and high quality Resser-transmitter. The parcel was delivered in ten days, without any damage. Ordered with a 32-bit DAC after negotiations and store recommendations, as it was necessary for a HiFi level DAC. The seller did not fail. Really quality thing. The first pairing of the device is made through pressing the Bluetooth button, later this device will be connected automatically. That for me it turned out not to be small-scale is the button of a complete shutdown of the device from power. As for the sound, it is transmitted really well. There is almost no difference between SD and DAC, behind the light coloring of low frequencies. But this effect I observed in more expensive and famous Tsapas. I definitely recommend to buy.