We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
item received in short time. good quality too.
the pc it's as described, for my displays the hdmi seems to do some funky stuff and zoom a little the image so that i can't see the begining of the console terminal if i don't resize the image(tested on 2 displays with 2 different cables). i've bought the 128gb sdd/8gb ram and it has a warraty sticker on the case
I am satisfied with the purchase, everything is working as expected If you plan to install pfsense on it don't forget to change the boot method to "UEFI Only'' in the BIOS
All works, quality very good.
This mini PC is amazing! I'm impressed, i'm running vmware 7.0.0 on it, with two VMs so far, and it is running very smoothly. if you are looking for a lower power pc/server or a firewall, this is the best choice i believe.
Pc arrived ok
First of all, comparatively with other Ali Express stores, this was a fast one. The Device came with WIN 10 installed not as expected, I was expecting Pfsense. I had to install Pfsense myself, and to do that it was a complicated journey. The device will not allow to boot from USB, I had to get an external DVD ROM. This is all due to the BIOS being complicated, I had to play and reset BIOS several times before I got the DVD ROM to boot. Alas! Now it is time to continue my journey with Pfsense.
nice product, excellent customer service. they installed the operating system, tried it and sent it. great communication ... thank you ...
super product and fast delivery. really amazing. I cannot recommend enough. Intel land too. works well for firewall. I went with Opnsense. just make sure you set your usb boot accurately. F7 to choose on boot. a pleasure to dealwith