SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of catchandhike (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://catchandhike.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I expose myself as a regular buyer Ali. The processor is really working. Looks like new, no scratches. Started the first time. No dancing is required with Merced. I forgot. Changed my 3450 to this one. Increase about 40%. Windows 7 shows 7,7 instead of 7,5. Satisfied. The price is according More Than. Sent the next day. I recommend definitely.
It is very good! Excellent! The store quickly sends the order, packs it well. It's nice to deal with him. I recommend this seller! The item matches the description and appearance. I am fully satisfied with the item and the seller's work. Excellent!
Muito bom, tenho uma 1155 h61 e a única coisa que tive que fazer foi atualizar a BIOS, mas isso foi super tranquilo e rápido, excelente processador
The processor is excellent, the store sent quickly, came in a week. Looks like a new one. I recommend both the percent and the seller
Product delivered quickly, was supreso, excellent product quality, Congratulations Team
Проц завелся с первого раз. Перед установкой обновил биос. На материке гигобайт с н61 чипсетом выжал 3492 мгц. Проц пришел чистый без сколов и царапин. С дешманским радиатором при стресс тесте в аида64 больше 70 градусов не нагревался. Все супер. посылку отправили в день заказа.
Prots came, it can be seen that BU, it looks like they rubbed with a skin that-Lee (for what, it is not clear), not large chips on the text, but everything works, the processor is not heated, all OK, you can take P.S. delivery 3 weeks to Chelyabinsk
Replaced a I3-2100 a Asus P8H67. Working with cooler box I3-2100 and with thermal paste Arctic mx-4. To see, any colors exceeded 60 °C. See summer if not'll buy a cooler top.
Хороший процессор на одном из пинов было какое-то потемнение но на работу это не повлияло.
I am pleased. Works and came the goods very quickly. Ordered more.
The prots came to Mo in 32 days, took on the replacement of g860, it's sky and earth. The store is communicating. The truth had to change the motherboard, the update of the BIOS did not help. Gigabit board h61ma d2v. put Biostar all took off immediately. The first day of the flight is normal, if something changes, we'll add a tip. And yes, the Russian post is just tinplate, very long. Seller recommend
Processor as new. No scratches. The thing is great. Order the guys in this store. Do not hesitate and do not be afraid. The store is great.
Arrived fast, works very well! Not take photo product cause anxiety was bigger, but TA there a print it running. Mobo LGA 1155 Asus p8h61m-lx2
Everything works fine, came to Moscow for a couple of weeks
Took, put the computer did not start with a black screen, 2 hours carried Yu turned out to be contacts on the processor hang, cleaned and everything became OK
The processor is visible that used but working It's OK. Delivery to Ukraine in 13 days!
The processor reached exactly 3 weeks before Krasnodar. Compared to my old i5 3450, which already frankly did not do very well in new games, this Xeon is doing great. It is more powerful than my i5 by 40%. And the frieks are gone. In general, if you have a 1155 socket, then for you it will be the best solution. At me in conjunction with a video card 1060 6GB almost all games go on Ultra graphics settings (this is more, of course, depends on the optimization of the game itself). Naturally, not 60 FPS, but all the same worthy, and play comfortably. Minimum 30-35 fps on ultra-graphics settings you will definitely have, if the video card is about my level. CPU temperature under load is OK, works at full power if the game requires. 8 threads are solved.
It's great, thank you. Son's happy. A gift from Chinese Santa Claus was successful. I recommend the store to everyone
The processor was not compatible with my mother board, had to change for another inferior but she is working perfectly in other mothers boards.
All is well. Shipping and delivery fast. Installed the processor in the computer immediately earned. Games on Ultra with RX 580 8GB. The processor is enough with a lighter)) dear friend, thank you for your help. Good day!
Rose on the Asus p8h61 m lx3. Was Sandy Bridge, became Ivy Bridge :)
12 days from China, and then began the miracles of logistics in the column-tinplate (. The process is working, in a plastic small box and a navel.
Came. There are a few scratches. Works. We're going to be leaking. I started without problems. It's been 25 days. Thank you Russian post for this. In the sorting center lay 8 days
I came up standard, got a problem, only the memory of the brain did.
Processor working. Like the ad.