SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of catchandhike (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://catchandhike.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
shipping quick.
Memories well packed, waiting now the processor to be tested! Note: not taxed!
Delivered quickly. The quality is excellent. Recommend. ☝ I invite to participate in refund (cash) from purchases to 90% & rarr; goo. GL/lqiw2e & larr;
Works perfectly, send fast, I recommend
It came in two weeks, all the workers, very satisfied .. There are no complaints!
Memory norms. Ordered on sale. I treated coupons and a discount of approximately 3000 R. On huananzhi x99-8m and E5 2620 V3 started without problems. Delivery about two weeks. Seller respect and respect
All right, fast shipping and good operation. Good store
el artículo llegó en el tiempo estimado en buen estado. Bien protegido. Trabaja perfectamente. Gran relación calidad precio. Satisfecho con la compra.
The shipment has arrived long before the confirmed date, well packed and the product I bought perfect, a greeting.
worked perfectly with my intel desktop, i have tried other vendors on aliexpress and their laptop has not worked correctly, will buy from here again
В фабричной упаковке , все как на фото соответствует характеристикам . чипы памяти микрон , автоматом работает на 2666 . без поднятия напряжения легко работает на 3000 мГц с автотаймингами , скорость чтения 45140 мб/с
Excellent memory, on raysen 5 took 3000 on CL 16, took 8 GB for 1,600. Everyone is satisfied, I advise, MB The best DD 4 for its price. But it took a month and a half. I think I'll take more soon!
funziona senza problemi, speriamo duri nel tempo...
Отлично!
Working as it should be.
Came, works, like, so far everything is fine.
Very satisfied for the price, the packaging is very protective, the bar is well recognized and is functional. Before I was at 90% ram used now I find myself at 40-45%. I highly recommend this ram.
very good.
Arrived safely thanks, great value, worked first time
Best dealer 5 Raiting
Goods arrived well packaged and sent swiftly. Thank you :)
good
everything is ok
I installed it, it works as expected, you can take it.
Goods received. Thank you. In the work has not yet checked...